Frequently Asked Questions

As noted down the Specifications tab, there 6 heaters and they have a combined strength of 1450 Watts. A very good amount of heater strength for the size of the sauna.

Hello, it would take about 4 weeks from order to arrival of the sauna in the San Diego area.

Hello Bianca. Traditional hot rock saunas are limited to 194 degrees Fahrenheit. That is a law throughout North America.

Hello Leroy, if you read down the Specification, you should see the saunas have a full 7 year warranty on everything except the stereo, which has a 1 year warranty. There is also no pro-rating so all parts are covered 100%

Returning an Item:

Depending on the reason for the return, you may have to pay for the original and return shipping, plus possibly a restocking fee. Items must be returned in original packaging. If the item was "free shipping” or “ship...

Hello Torre, these saunas are not for outdoors.

Using an infrared sauna is easier than you think. There are simple guidelines you can follow to increase overall beneficial results from your sauna sessions.
As you become more familiar and comfortable with your infrared sauna, you can adjust these ...

Weight Loss
A sauna session can help you burn up to 600 calories, equivalent to 30 minutes of rowing. Infrared sauna sessions get your heart to beat faster and that burns calories.  The heat penetrates below the skin and helps break down t...

In an infrared sauna the heat penetrates deeper and faster into the human body in contrast to the humid, surface heat of a traditional sauna. An infrared sauna uses less energy, heats up much quicker and is effective at a lower temperature so that on...

Your Infrared Sauna can be placed in any indoor location you desire accessible to any standard electrical outlet (Check if model is 15 or 20 amps).

Easy Assembly: Plan on abut 60 minutes from start to finish following our easy step by step instructions. For larger models, you may want 2 people for assembly.

All walls and ceiling should be insulated. Insulation “R” values are dependent on the size of the framing studs that are used. All walls should be insulated with R-11 minimum and ceiling with R-13 minimum. Types of insulation commonly used for a saun...

Infrared heat is considered safer than natural sunlight without the danger of ultra-violet rays. Infrared light penetrates almost 2" into the body. faster than conventional saunas, thus implementing a greater variety of health benefits more quickly.

As featured on The Oprah Winfrey Show, medical expert Dr. Mehmet Oz and frequent contributor said,“Far infrared saunas are finally getting the mainstream media attention they deserve."
In a special segment titled “Extreme Life Extension...

Outdoor saunas have traditional electric heaters in them because infrared is not effective in overcoming cool ambient air temperatures. For example, if it is 50 degrees outside, the infrared heaters will struggle to get the air in the sauna warm enou...

Infrared saunas do not perform well in colder ambient temperatures. Also, they should not be exposed to the elements. A covered porch in warmer climates may be okay if it is truly able to protect the sauna from all weather. If you expose your infrare...

Our infrared saunas have a top setting of 150 or 151 degrees. Infrared sauna rarely get to those temperatures though. They usually operate between 130 degrees and 145 degrees, depending on room conditions. Infrared is thermal energy, so it heats up w...

A damp cloth is recommended. There is already a finish on the wood.

How to Order
You can place a secure order on this web site by visiting our online product catalog, which contains our full line of Quality Saunas
Terms and Conditions:

All terms, prices, specifications and policies are subject to change without ...

It really depends on the kilowatt per hour rate a homeowner is paying to their electric company. Typically it ends up costing between 60 to 80 cents per hour to run a Tylo sauna heater.

Packing and Shipping:

Rooms are packed in high-strength cardboard containers securely banded to hardwood pallets/skids.
Each unit is 3-4' wide and approximately 7-8' long and can be anywhere from 18" to 4' in height. The size of your sauna room ...

WARRANTY:
All warranties are limited in nature and scope. Manufacturer of the Sauna Rooms, hereby warrants their prebuilt / precut rooms against defects in workmanship or materials for a period of five (5) years from date of purchase for residential...

The Solstice, as well as all of the infrared saunas ship as broken down kits. They come in a couple of boxes with the floor panel, wall panels, ceiling panel. There are some great pictures on my customer photos page from a customer who photographed h...

These models of infrared saunas are not generally designed for outdoors. In most cases, an infrared sauna will perform very poorly outside in a cold weather climate, or any time the ambient air temperature goes below about 50 degrees F. Some customer...

The infrared fireplace room heater have a rating of 15,000 hours on the infrared heater. There is a 2 year manufacturers warranty that comes with the heater as well.

The infrared saunas come as a kit that is ready for quick assembly. There is a floor panel, wall panels, a ceiling panel, male/female electrical connections, all designed for the homeowner to easily assemble in an hour or two.

For some nice ?assem...

Hello Patrick and thank you for your inquiry.
In fact you can push the sauna right up to the walls. They are constructed with double walls, so the outside wood barely gets warm.

Hello Melody and thank you for your inquiry.
The cord actually comes out of the top of the sauna, and is several feet long, so that it can reach a standard height wall plug (about a foot off the ground). If you are building the area, you may have yo...

Hello Jenny and thank you for your inquiry. An acceptable wood for saunas has to be of a type that does not off-gas when it gets hot.
Both Hemlock and Cedar are good woods for this purpose, but Cedar is much more expensive. To keep costs down, hemlo...

" The schematic picture of the sauna dimension has been updated to show these additional dimensions. You will find it in the carousel of ?More Views? back on the product page to show the dimensions you requested. Click any image for a popup slideshow...

Hello Greg and thank you for your question.
You can certainly place the infrared saunas on carpet. There is very little warmth on the outside of the cabinet. You can also push the right up against walls. For examples of infrared saunas on carpet, pl...

Hello Rita and thank you for your question. Infrared saunas generally do not perform well in those types of cold ambient temperatures. Thermal energy (infrared rays) tend to heat what they contact, so the air in the sauna probably won't be hot enough...

That sauna comes in two halves. It is made using insulated panels, similar to our pre-built saunas. The floor panel is framed and insulated with tongue and groove cedar inside. We also provide a cedar duckboard floor grid for the walking space.

So...

You could be okay with a 7 Kilowatt heater (Tylo Sport 7, Tylo SuperSport 7 or Tylo Combi-U7), but if you have the budget, I would recommend an 8 Kilowatt model (Tylo Sport 8, Tylo SuperSport 8 or Tylo Combi-U8)
The larger heater will preheat the sa...

This sauna requires a 110 volt 20 amp outlet.
Back on the product page, if you click on the tab labeled "More..." you will see a picture comparing a 110 volt 15 amp outlet and a 110 volt 20 amp outlet.

Normally we do not assemble the saunas as th...

The wall structure makes for a nice solid sauna.

To help you visualize how they go together, have a look at #13 and #8 on our customer pictures page.
Click the small images for enlarged views.
http://www.saunasandstuff.com/sauna-customer-pictur...

The pre-built sauna rooms typically take about two weeks for manufacturing, plus shipping time. Depending on where are located, shipping may be between one and six days. When the sauna kits ship, we will email you with tracking so you know your room ...

" The Tylo Sauna Heaters are 220 volt models. It is highly recommended that your sauna heater be 220 volts for best heating performance. "

Hello Raymond and thank you for your question. There is a good comparison between ceramic infrared sauna heaters and carbon fiber infrared sauna heaters on this page: http://www.saunasandstuff.com/ceramic-Infrared-sauna-vs-carbon-fiber-infrared-sauna...

Hello Jeff and thank you for your inquiry. All of the traditional saunas (heater with rocks) get to about the same temperature, which about 200 degrees F at the ceiling. Sauna heaters are ?capped? in North America.
You can always pour water on the r...

Hello MJ and thank you for your question.

This E-Portable Hot Rock Sauna is not an infrared sauna, but in fact would be a Finnish-Type.
Finnish style saunas have the heaters with the rocks in them. You can use the sauna dry, or drizzle water on t...

Hello Marilyn and thank you for your question.
The 4 person cedar infrared sauna stands 74 inches tall. The overall dimensions are 62"" wide, 50"" deep and 74"" high. I hope this information is helpful.

Hello Marilyn and thank you for your question.
The 4 person cedar infrared sauna stands 74 inches tall. The overall dimensions are 62" wide, 50" deep and 74" high. I hope this information is helpful.

Hello Darren,
When placing on a deck, it is common to lay something on the deck boards that will prevent air from flowing through. This could be something like a piece of vinyl flooring, cut to the size of the sauna. The cedar duckboard floor that w...

Hello Tammy, the infrared saunas are for indoor use, or possibly a very well protected outdoor area, like a fully covered porch in a warmer climate. Infrared saunas do not perform well in colder ambient air and they are not designed to be exposed to ...

Hello Sally and thank you for your questions.
The sauna is 36? wide, so the bench would be about 33? wide (subtracting about 1.5? for each wall).
You can place the sauna right against a wall. The outside temperature is barely warm.
It does not nee...

Hello Michelle and thank you for your question. This model only comes in the lighter natural color finish. They come pre-stained from the factory.

Hello Cache and thank you for your question. All of the infrared saunas you will find on our website offer FAR infrared heaters. The Tech in Carbon Tech is really more of a marketing term. Companies will try to use a name that they feel distinguishes...

Hello Lelawattee and thank you for your question.
You do not need a water supply or a drain. We supply a water bucket and ladle as part of the sauna room package. You simply drizzle water on the rocks so that it will steam off.
If you are getting w...

Outdoor saunas are best with traditional electric heaters in them because infrared is not effective in overcoming cool ambient air temperatures.
For example, if it is say 60 degrees outside, the infrared heaters will struggle to get the air in the s...

Hello Gino and thank you for your question.

The sauna heaters emit Minimal EMF and are tested to comply with the EN 62233:2008 Standard.
Basically, on a scale of 1 to 100 for acceptable EMF levels, the largest heater was at about level 4.
It is...

For saunas that have this feature (also called Color Therapy Lighting), you will find this listed in the sauna Specifications as well as shown in a photo in the "More Info" carousel.

Color Therapy lighting is a color changing light. It can be locked one of several colors, or set to a color changing mode.
Many people find various light colors more soothing and relaxing. This feature allows the individual to choose the color of li...

There isn?t an actual solid floor in a sauna like this. There is a cedar floor panel (duckboard floor) for the walk area, but that typically sits on top of the standard floor of the room.
That room floor may be something like concrete, tile, linoleu...

The Combi models and all Tylo sauna heaters do come with the rocks.
The 3 modes are as follows:
DRY ? Heat only
WET ? Drizzle water on the rocks for increased moisture
STEAM ? Also turn on the built in steam generator.

You can have the steam...

The Combi models and all Tylo sauna heaters do come with the rocks.
The 3 modes are as follows:
DRY ? Heat only
WET ? Drizzle water on the rocks for increased moisture
STEAM ? Also turn on the built in steam generator.

You can have the steam g...

Hello Gary,
The infrared saunas are not suitable for outdoors. They have electronics in the ceiling and infrared energy is not capable of overcoming cold outdoor ambient temperatures, such as winter conditions. There are a few exceptions to this, su...

Hello Michael and thank you for your inquiry.
Yes this (B) version of the corner model is in fact 110 volt, 15 Amps.
We keep this one setup that way for folks who do not have a 20 amp outlet available.

There are speakers in the ceiling of this infrared sauna, as well as in input jack for an MP3 player or perhaps the input from an external am/fm/cd player.

Thank you for your questions.
1) These infrared saunas are tested for EMF?s and they are extremely low. This is noted on the ?Specs? tab of data (image below my signature).
There seems to be different methods for measuring and reporting EMF?s.
On...

Hello Karen,
This is a FAR infrared heater, but to clarify, it is a room heater, so you are not really receiving the FAR infrared heat benefits like you would in a sauna. The infrared waves are kept within the heater and just the hot air blows out ...

Thank you for your sauna question Bryan.
This model assembles very quickly with buckles. You can see some better pictures on my Sauna Customer Reviews page: http://www.saunasandstuff.com/sauna-customer-pictures-and-reviews/. Check out # 10.

Hello Julie, the benches would be about 50" long in each direction.
Yes, the toaster analogy is a common one. Infrared saunas do not use much electricity at all.
This model does come with the color light therapy.

Hello Vernon,
Outdoor saunas have traditional electric heaters in them because infrared is not effective in overcoming cool ambient air temperatures. For example, if it is 50 degrees outside, the infrared heaters will struggle to get the air in the ...

" The picture is still from the previous version of this model. The new version has 6 wall heaters instead of the 4 as seen in the main photo. Your sauna will definitely have the 6 wall heaters as that is all we stock now for this model. "

Hello Raymond, 15 and 20 amp outlets are typically the same size and can be picked up at any hardware type store. Regarding wire gauge, I can only advise you to consult your local building codes or a licensed electrician. Different areas have differe...

Hello Peggy and thank you for your inquiry. We sell the room kits with or without the sauna heater.
Below the main picture on the product page, there are five tabs. Click the one title HEATER where you can view the information on the heater models....

Yes, we can get you a control board for the TS 3001 control. Please contact us for a price.

Infrared saunas do not typically perform well in ambient temperatures below about 65 degrees Fahrenheit. The garage location would be fine, but you would need to warm the garage air when you wanted to use the sauna. I would recommend warming the gara...

The outdoor sauna walls are insulated with pink foam board panels. The insulation should not get wet, but if it did, it will still retain its insulation properties.
Far Infrared does not perform well in colder ambient temperatures. It is possible to...

These saunas are for indoors only.

Hello Cindy and thank you for your inquiry. The Tylo sauna heaters can run both dry or wet.
The heaters come with the rocks and if you want some steam, just drizzle water on the hot rocks.
You may notice we offer a bucket and ladle option for folks...

Hello CLS and thank you for your question.
The hardware is metal. The door hinges are chrome.

Hello Svenn52 and thank you for your inquiry.
These saunas are made in the USA, by a factory with over 40 years of manufacturing expertise.

You can see some nice examples of pre-built indoor and outdoor models on our customer testimonials page.
...

Hello Mike, you could just mist these scents in the air.

Hello Frank, unfortunately adding a stereo is not an option from the factory.
However the sauna has speakers and a jack to plug in something like an iPod.
On my sauna, I plugged in a Panasonic stereo. The headphone jack on the stereo was the same s...

Hello Frank, I just checked an ionizer and there is not a chamber to add something like scent beads. In a sauna this size though, any aromatherapy you add would surely fill the air. You might consider one of these sauna scents: http://www.saunasandst...

We do have gift cards. They are available here: http://www.saunasandstuff.com/saunas-and-stuff-gift-card.html
Or just type 'gift' in the search box on the website.

The infrared saunas are really only designed for indoor use.
Infrared does not perform well in lower ambient temperatures, below about 65 degrees F.
I think you would have challenges with what you described in your question.

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Hello Staci and thank you for your inquiry.
The bench and bench front are the last items to go into the sauna, so I imagine you could just not put them in.
Have a look of some of our customer photos on the following link. You will see some folks se...

Hello Patsy,
the sauna weighs about 350 lbs total and that weight is of course spread out. While we cannot guarantee the strength of a given floor, it seems realistic that a mobile home floor would support the weight of a sauna.

Hello Henry, the sauna heaters are hard-wired.

Hello Patsey, EMF levels for each sauna are listed on the specifications ""tab"" of information.
There is also a link to a PDF document that explains EMF and how we are exposed to it on a daily basis.
For us, Ultra Low EMF = a heater producing less...

Yes, the infrared saunas can be installed over carpet and they are ETL approved in the USA, CETL approved in Canada.

The heat come out from the grill just above the simulated fire area.

Hello Mary, the infrared fireplaces are all covered by a 2-year limited manufacturer's warranty.

The difference in the A, B and C Ultra-Low EMF Infrared Sauna models is simply the cabinet styling. The heater configurations are identical.
The C model had more external wood (the horizontal bars) which give a nice modern look and add to the weight...

Hello David,
Carbon Fiber is a physical style of infrared heater, including ones in the FAR range. Ceramic tube would be an older style/technology for infrared heaters. Again, these could be produced in the FAR range.
The FAR range is the most effe...

As noted down the Specifications tab, there 6 heaters and they have a combined strength of 1450 Watts. A very good amount of heater strength for the size of the sauna.

The milliGauss level of each infrared sauna is posted on the "Specs" tab on the product detail page.

Hello Natalie,
The saunas are very easy to assemble and typically take about an hour or less.
You may get some ideas on our customer photos & testimonials page found at this link:
http://www.saunasandstuff.com/infrared-sauna-reviews-pictures
The...

Yes, this model comes with those items. They are standard with this luxury model.

Hello Marsha and thank you for your inquiry.
The traditional saunas get to be about 198 degrees as measured at the ceiling. That temperature is actually the top limit in North America, for safety.

There is a floor in the infrared sauna and it is raised slightly off the floor with hidden runners underneath the floor.
Moisture in a setting as described is not likely to be an issue.

Thank you for your outdoor sauna question.
You could choose a slab size depending on the look you want. For example, the sauna exterior is 4? x 6? and then the base trim around the outside would stick out another 5/8?
So if you want to basically hi...

It is common to allow the sauna to preheat or warm up before getting in. For example, I warm my infrared sauna up to 120 to 130 degrees before I get in. The combination of the hot air and the infrared heaters will get you hot and sweaty faster than i...

The bench in the Ultra-Low EMF infrared sauna will be about 57.5"" Wide and 18"" deep.

Typically the door would be on the 7 foot wall, but it is not problem to build a version for you with the door on the 5 foot wall.
The price would not change and we will have you approve the layout before production.
We do offer a solid wood door a...

The heater get directly wired with a 240 volt line. A typical heater for this size of sauna will require a 30 amp line.
You can run the Tylo Sauna Heaters dry, or put water on the rocks for a steam effect in the sauna. Our kits come with the rocks a...

The hi-temp alarm can be wired to cut the power to the heater if the room temperature is too high.

The sauna heater is an added cost as there are different heaters to choose from. Some have controls on the heater and some have external controls.
We can easily make the sauna any height and there is no charge for making is shorter.

The total weight of the 4 x 4 Outdoor Sauna, with a heater and heater rocks would be about 800 lbs.

Hello Kurt, there are inputs on the Tylo CC controls, but you would need an external system to activate the control. The CC control does not communicate directly with a smartphone app.

Hello Dagny, the Tylo SuperSport 8 heater should be able to heat your sauna well. You are close to the top end of 440 cubic feet, but still within range.

Hello Judy and thank you for your questions.
1) The back corners use clips and the front corners connect with metal pins that slide into metal grooves and are hidden after assembly. I makes for a nice solid structure.
2) We have published Every Day...

Infrared saunas are Dry only. For wet / steam saunas, please see our Pre-Built Sauna section.
https://www.saunasandstuff.com/traditional-saunas/pre-built-hot-rock-traditional-sauna-kits.html

We can ship to PR, but there will be some additional shipping. Please send us your Ship To address and we can get you a shipping quotation.

A couple of inches is plenty of room over top of the sauna, so if you have 7?, you will be fine.

If you check the pictures in the ""More Info"" carousel, the last one is a dimensional footprint drawing.

We provide a bucket and ladle with our sauna rooms, so you simply ladle a small amount of water on the rocks as desired.

For a nice example of a pre-built going together in a bathroom, please see #10 on our customer pictures page.
Click the small...

Hello Pete,
Both heaters require an external control. The Tylo Deluxe heaters can utilize the manual TS 30-01 control. They can also utilize one of the Tylo digital control, but that combination requires a third component, which is a relay box.
The...

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Hello Darci, this sauna is by Golden Designs.

Hello Mark, yes it does come with the temperature probe / sensor.

Hello Robert, these are supplemental room heaters that are designed to warm up a room in your home that might be a bit cool. If you want to get a room that hot, you would likely need a true sauna heater.
https://www.saunasandstuff.com/tylo-sauna-hea...

You can select the heater model you desire and add it to the sauna package.

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The saunas are solid wood. There is not any pressed wood and the only piece of plywood sits on top of the roof panel. Inside the sauna, all you see is the Canadian Hemlock wood.

Hello Larry, we sell those. Feel free to call in Monday and we can get one out to you. 877-248-5133

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The infrared saunas are generally for indoor use only for two main reasons. They are not designed to be exposed to the weather, such as rain, and infrared energy is not effective in overcoming cold ambient temperatures.
If you are interested in an...

Hello Dan, yes it is okay for the infrared saunas to be placed on carpet.

There are two cords on this sauna. Each requires a dedicated 110 volt, 20 amp circuit.
The cords come off of the top of the sauna and can reach a typical height outlet just off the floor. A common place to locate new outlets is just a little higher...

We only offer free home shipping. We don't assemble the saunas, but they are truly an easy roughly 1 hour project to reassemble in your home.

Hi John, we don't offer assembly, but it is very easy. You may enjoy perusing out infrared sauna customer pictures. Some showed progress photos as they put them together. It typically takes about an hour to assemble one of the saunas.
https://www.sa...

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Our benchmark for Ultra Low EMF is less than 3 milligauss.
You will see a picture in the "MORE INFO" carousel of images on the page, which shows only 1 to 2 milligauss at with the meter right on the heater surface. This would represent a nearly non-...

The cedar infrared saunas are all "real" cedar, no laminate. In fact the walls are also double layer construction, so the tongue and groove cedar pieces you see on the inside of the sauna are separate pieces from the exterior tongue and groove cedar....

Hello Brian, the infrared saunas have operation timers. For example, you can set the timer for 45 minutes and the sauna will run for that amount of time, and then turn off. They do not have timers that will turn them on automatically though.

Hello Chris, the total height of this sauna is 77 inches. For planning, you really only need a couple of inches of clearance over top of that, for operating the sauna.
This model needs on dedicated 20 amp, 110 volt outlet...................thank yo...

The sauna is 76 inches high and if you have a couple of inches above that, you should be okay. It may be a little tricky plugging the wires together on top, so maybe 80 total inches would be handy.

Because the sauna comes in 2 halves, you should be able to bring it inside to the room you desire. It is probably a good idea to get some help with that. The two halves easily line up and quickly lock together...very easy.
There is a cord on the hea...

Hello Ryan. Color light therapy is a color changing light in the ceiling. Many people believe that different colors of light have different therapeutic benefits. Cedar and hemlock are simply two different typed of wood that are acceptable for saunas....

For saunas with rock heaters that you can pour water on, please see our traditional saunas.
https://www.saunasandstuff.com/traditional-saunas.html

Assembly of these saunas is quite easy so we are not involved in offering a home assembly service.
Check out the step by step photos from one of our customers, #10 on this page.
https://www.saunasandstuff.com/traditional-sauna-reviews-pictures

T...

Hello Bern and thank you for your inquiry. These saunas are pre-made so there really is no way to change them. On the other hand, even though this is called a six person sauna, I think you would find it very comfortable for four people. I hope that i...

The price is for the sauna room. On the product page, you can select a Tylo heater, or you can go to this section and select a Harvia heater.
https://www.saunasandstuff.com/sauna-heaters-controls/harvia.html

Yes, this sauna requires a 110 volt, 20 amp dedicated circuit. They really don't use a lot of power, but whey they are operating, they do need the amperage to get as hot as possible. I hope that is helpful.

Pre-Cut sauna kits go in an existing stud wall space. Think of it as finishing the space with cedar to make a sauna room, rather than drywall to make a typical room.
If you want a free standing sauna, please see the Pre-Built saunas for indoors.
ht...

" You can pour water on the rocks. Manual does come with the heater. "

This sauna plugs in to a 120 volt, 20 amp outlet, standard single phase.You'll want a dedicated outlet for best performance.
They need the voltage when running, but do not use much power. At a total of 2250 watts, think of it like using an oversized...

Thank you for your question. These infrared saunas are pre-built and there is no way to change the configuration.
We hope that is helpful.

Our apologies, but the pre-made saunas are also pre-packaged and cannot be modified.

Yes

Hi Jeff, in most cases, you won't find an upper and lower bench in an infrared sauna. There are pictures of the inside in the additional pictures on the product page: https://www.saunasandstuff.com/3-person-carbon-fiber.html
The upper lower bench de...

The Infrared Sauna can sit on wood, carpet, tile, etc, therefor it should be fine in a condo. Many of our customers live in condominiums.
You can definitely take it apart and move it. It is very easy to assemble and disassemble.

Hello Greg, thank you for your question. These saunas are designed for quick in-home assembly and typically take about an hour. A "ready to go" one would be very large to ship and would not likely go through most doorways
You may see some helpful cu...

These saunas are for indoors only.

Hello EGH, we are now using a Harvia JM20 110 volt heater. The sauna probably takes about 20 to 25 minutes to get up to the max. temperature and that top temperature is about 180 to 185 degrees F. This heater will require a 20 amp outlet.

The sauna can sit on carpet. It plugs into a standard 110 volt outlet. The outlet should be dedicated.
The saunas don’t use a lot of electricity, but they need the amperage when running.
If you don’t have a dedicated circuit, and another device is ...