Ordering a Hot Rock Sauna: Pre-built, Pre-cut, Outdoor, Custom.

How to Order

You can place a secure order on this web site by visiting our online product catalog, which contains our full line of Quality Saunas

Terms and Conditions:

• All terms, prices, specifications and policies are subject to change without notice.
• Price quotes documented Saunas And Stuff (Spas N Stuff LLC) will be honored for 30 days.
• Prices do not include applicable taxes.

RETURNS:

• A Returned Goods Authorization (RGA) form must be obtained from the manufacturer before any material may be returned.
• Only items originally purchased within 30 Days of the return request and of current standard design will be considered for return.
• Date of original purchase and invoice number, as well as exact reason for return must be included with the request.
• All returned materials are to be sent Freight Prepaid and are subject to a 20% restocking fee.
• The following return rules also apply:
  
  • Sauna Rooms are manufactured on a per order basis to customer specifications and as such cannot be returned for credit or refund.
  • Sauna Heaters, Controls, Lighting Systems, Steam Generating Equipmentand Humidification Units all require connection to an electricity supply and as such cannot be returned once connection has been made.
  • A request for return authorization can be made if the product has not been unpackaged or connected to an electricity supply line and will be subject to a 20% restocking fee.